| Value |  4 | | Performance |  3.5 | | Ease of Use | 3.5 | | Overall Satisfaction | 3.5 |
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5 of 5 Like it. Saturday, August 30, 2008
A Customer from Lake Elsinore, Ca.
Overall I am very satisfied with it. I purchased it 6 weeks ago but still have not received my rebate. I called Samsung and they did say it was on the way. We'll see. The ear hook broke the first time I charged the device. The ear hook must be removed when charging. I called Samsung and they charged me $2 for a new one. I purchased two just in case. So far no problems. The sound is clear when in the car but when outside it gets a bit scratchy. People have told me that they don't even know that I'm on a bluetooth. My last device was a Motorola and it had echo problems but not this one. I would recommend this device. Was this review helpful?  
1 of 5 Very disappointed Thursday, August 28, 2008
sad from Wixom, MI
This was sent to me as a replacement for my original order (a 410 headset, at a decient price with a rebate), and I am sad to say I accepted.
1. Hit power button every time I put it on/in my ear. No this isn't easy to avoid as the power button seems to make up most of the device.
2. Charging "box" didn't work every time. I have to put the headset in the charing container just right in order to make contact, and can't close the lid.
3. Everyone I spoke to while using it, said there was an echo and several times I was told that I there was static.
4. Since you have to remove the part that goes over your ear to hold it in place to charge, it will break. Mine did and the device is too bulky, heavy to stay in my ear without the over-the-ear device.
VERY VERY Sad I wasted time and money on this headset. Will never ever recommend or purchase again.
The company that I purchased the device from was easy to work with and offered this headset (more expensive at the time) for the same price. They let me make the decision to "upgrade" to this model. Nice CSR rep.
(anyone want a charging station and headset?) Just pay for shipping. Was this review helpful?
1 of 5 This thing sucks Thursday, July 03, 2008
A Customer from Northridge, CA
The unit does not stay in your ear properly without the earloop. the loop must be removed from the unit in order to charge it. It seems to be a design error. The loop is made of cheap plastic, and broke after 2 weeks. They're cheap to replace ($1.99 from Samsung). I bought 3 additional loops, but I wish I had bought a jawbone in the first place.
They claim to use a technology that reduces background noise. I'm calling BS. It may filter a light breeze or people whispering around you, but for the most part end callers can hear everything around you. You can't use this outside.
If this thing falls out of your ear, it will be hard to find this thing anywhere. It's small and the light is faint.
I kept it in my pocket and it kept dialing people.
It's small but there seems to be a lot of design errors. Samsung usually builds a good product, but this thing sucks. Was this review helpful?
4 of 5 very pleased Tuesday, July 01, 2008
Steven from LV, NY
I am however very pleased with this item, it's lightweight, easy to pair, and easy to use..
I wish the volume was louder than it is, but overall that I can deal with. Was this review helpful?
2 of 5 IT'S a DUD! Monday, June 16, 2008
A Customer from SLC, UT
Bought this for a Father's Day gift. It's so crackly you can't hear. Husband claims it's more comfortable to use, but can't stand the noise. Was this review helpful?
4 of 5 Nice product for the price but...... Sunday, June 15, 2008
A Customer from East Orange, NJ
I rate this product highly for the connection ease with my LGVX8300. It is very clear even with noise around me. The only drawback is it is small which is great but the one button to take a call also redials the last phone number. I have an older IOGear headset which works with voice activation but the Samsung doesn't have that feature with this phone. I
I still like it and it is comfortable (I don't use the earhook) Was this review helpful?
3 of 5 Quirky Tech Monday, June 09, 2008
Ace from IL
None of the gels form a seal around my ear, which means there's a lot of volume lost. I put a gel from the Motorola S9 & that formed a good seal. Unfortunately now the headset doesn't stay in my ear without the earloop. Also unfortunate is that the headset doesn't fit into the case with the earloop attached. Even worse is that you can't charge it without the case! My wife says I sound like I'm calling from Mars. I expected better from a headset with noise reduction.
My remedy for accidental button presses is to put it on while it's still off, then stuff the headset into my ear while I'm turning it on. I avoid touching it when it's on because something always goes wrong.
I'm moving on to the Jawbone 2. I hope my hunt for a BT headset ends there. Was this review helpful?
5 of 5 Small, Light, and Clear Monday, June 09, 2008
A Customer from Philadelphia, PA
This bluetooth is the perfect size for anyone's ear and offers a very clear sound. I don't know if every headset has three different sized earpieces, but Samsung WEP models do. (My sister has the WEP200.) Another reviewer mentioned that it's easy to hit the send button on the headset when you put it in your ear. This is true, but it's also easy to avoid once you get used to it. All in all, a very hand device, especially at this price. Was this review helpful?
5 of 5 I'll buy it again! Thursday, June 05, 2008
Guillermo from Orlando, FL.
I think this is a great bluetooth. I had a Jabra before and that thing never stayed in place, nor could I hear that well. With the Samsung, it stays in place, sound is really good, it fits very comfortable. I've only had one problem with it, being that it is very small and I have big hands, it's taking me a little bit getting used to using the buttons on it. While trying to use the volume I've hung up on people. Besides that, I like it so much that I would buy another one! Was this review helpful?
5 of 5 no problems Thursday, June 05, 2008
A Customer from fullerton, ca
satisfied with time of delivery and product itself. thanks! Was this review helpful?
1 of 5 Extremely poor usability Thursday, June 05, 2008
A reviewer from Burlington, MA
This headset had the potential to be a real winner, but the silly design renders it nearly unusable. Specifically, this headset automatically redials the last number if the main button is pressed once. This button is easy to press accidentally while affixing the headset to your ear, or even just taking it out of a shirt pocket.
This one problem really eclipses any positive aspects of the headset. I can't use something that will be randomly redialing my phone without my knowledge or intention. Was this review helpful?
5 of 5 Good Bluetooth Tuesday, June 03, 2008
A Customer from Indianapolis, IN
I have a Samsung phone, and this unit seems to work better with it than the other two Motorola bluetooth pieces I have. It is very small, and is easily charged in the provided dock. I got a nice rebate on it, so the price was definetly right. Very good product, especially for the price. Was this review helpful?
4 of 5 good deal on bluetooth! Monday, June 02, 2008
tina from algonquin,il
worth the price for simple bluetooth...sometimes not clear when used in public places though and have separate dock for charging. Was this review helpful?
5 of 5 Excellent Product Saturday, May 31, 2008
JT from MA
Highly recommend. Was this review helpful?
1 of 1 customers found this review helpful.
4 of 5 Good but with caveats Tuesday, May 27, 2008
Cordell from Chesapeak, VA
I have owned more than 5 BT earpieces. I keep buying them hoping to find the perfect one. This comes close, but still has many drawbacks, in my opinion. The biggest complaint I have is the need to keep the charging box. You can not charge the device without it going in the box. So when I travel I must take the charger and the charging box. The next complaint I have is that while working hard, the earpiece falls out of my ear unless I use the hook. The hook is great, but it must be removed to put the earpiece in the box for charging. After doing this for two weeks, the hook broke and currently there is no replacement hooks available. According to reviews, the WEB180 (and similar) had this problem and enough complaints were received that a replacement hook is now available for that series. Perhaps Samsung will catch on and make one available for the WEP500 also. My last major complaint is how annoyingly easy it is to initiate a redial. All it takes is to press the multi-function button once to redial last number. Almost everytime I put it in my ear it does a redial. I have taken to ensuring the last number I dialed, before putting it on, is my voicemail so that I am not annoying my contacts every time I put it on. The sound quality is good both to receive and to send, though the talk time is less than advertised. I have worn it for up to 5 hours at a time and it is comfortable to wear. Was this review helpful?
3 of 5 Among the missing. Monday, May 19, 2008
mgantnier from Madawaska, ME
I own a Motorola Bluetooth Headset and bought this one expecting it to be more advanced, having better sound qualities. I found it to be about the same quality as the Motorola. I also found there is not much to hold it in the ear and lost it within 2 weeks of purchase. I didn't even notice when it fell out.
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